Privacy Policy

Information We Collect

Account Information

When you create an account with Xole AI, we collect basic information including your email address, username, and password. For paid subscription plans, we also collect billing information through secure third-party payment processors.

Images and Content

Our service allows you to upload images to generate new images in corresponding styles. We temporarily process and store your uploaded images to provide our AI generation services. Generated images are associated with your account for access and management purposes.

Usage Data

We automatically collect information about how you interact with our service, including:

• Device information (browser type, operating system, IP address)
• Service usage patterns and feature interactions
• Technical logs and error reports
• Performance and analytics data

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, maintain your session, and analyze service performance. You can control cookie preferences through your browser settings.

How We Use Your Information

Service Provision

• Process and generate images using our AI technology
• Maintain and improve our image generation algorithms
• Provide customer support and technical assistance
• Manage your account and subscription services

Communication

We may use your contact information to send you service-related notifications, account updates, and important announcements. Marketing communications are sent only with your explicit consent.

Service Improvement

We analyze usage patterns and feedback to enhance our AI models, improve generation quality, and develop new features. This analysis is conducted using aggregated, anonymized data whenever possible.

Information Sharing and Disclosure

Third-Party Service Providers

We work with trusted third-party providers for:

• Payment processing and subscription management
• Cloud infrastructure and data storage
• Analytics and performance monitoring
• Customer support tools

These providers are contractually bound to protect your information and use it solely for specified purposes.

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure user safety and service security. We will notify you of such disclosures unless legally prohibited.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will provide notice and ensure continued privacy protection under this policy.

Data Security and Retention

Security Measures

We implement industry-standard security measures to protect your information, including encryption, secure data transmission, and regular security audits. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

Your Rights and Choices

Access and Control

You have the right to access, update, or delete your personal information. You can manage your account settings and preferences through our platform.

Opt-Out Options

You can opt out of marketing communications and certain data collection practices. Contact us to exercise these rights.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@xole.ai.